ON-Line Prescription System

Repeat Prescriptions

If you are on regular treatment, your doctor may authorise repeat prescriptions for you. Please hand your computerised re-order form or, official repeat prescription request into reception at least 48 HOURS (EXCLUDING WEEKENDS AND BANK HOLIDAYS) before you need the medication.

If you send in a handwritten note or amendment to your re-order form, it may take longer to process. Allow 5 working days and please make sure that your re-order form is updated when you next attend your doctor. If you would like us to return your prescription by post, please enclose a stamped, addressed envelope.

TO AVOID ERRORS, WE ARE UNABLE TO ACCEPT REQUESTS BY TELEPHONE.

Please anticipate your next repeat prescription and give us time to process it before coming to collect it otherwise much time is wasted by our staff trying to track it down in the surgery. 

PLEASE NOTE THAT IF YOU ARE ISSUED AN HOSPITAL PRESCRIPTION YOU SHOULD ENCASH IT AT THE HOSPITAL PHARMACY. WE DO NOT CONVERT HOSPITAL PRESCRIPTIONS TO GP PRESCRIPTIONS.

IF ISSUED A PRIVATE PRESCRIPTION BY A CONSULTANT IN A NON NHS CONSULTATION, WE WILL NOT CONVERT THE PRIVATE PRESCRIPTION TO AN NHS PRESCRIPTION.

Medication Reviews

Patients on repeat medication will be asked to see either a doctor at least once a year to review these regular medications.

Please allow two full working days between requesting and collecting your medication

Changes to Prescriptions

In keeping with financial pressures on the NHS, North West Surrey Clinical Commissioning Group requires that this practice makes a significant reduction in its prescribing costs. 

In line with other local practices you may therefore notice some changes in your prescriptions:

• The practice may no longer prescribe medication which can be bought over the counter from any pharmacy. This could include pain killing medication, anti-inflammatory medication, laxatives, some skin products, wax softeners and hay fever preparations.
• There may be changes in the medicines we do prescribe, for less costly alternatives.

We hope that you will understand and accept theses necessary changes. the pressure on costs must be taken seriously so that the NHS can continue to provide necessary health care.

Prescriptions Charges and Exemptions

Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).

The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines.  Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.